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Refund Policy

 

At Simply Algos, we are committed to providing high-quality AI-powered trading software and tools. If you're not fully satisfied with your purchase, we offer a 7-day refund policy for all eligible transactions.

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Simply Algos is a SAAS (Software as a Service) platform that delivers Pine Script–based indicators to simplify technical analysis & help make informed decisions.

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Eligibility for Refund​

 

You may request a refund under the following conditions:

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  • The refund request is made within 7 days of the original purchase date.

  • You are experiencing technical issues that prevent product access or usage.

  • You are dissatisfied with the product, and the issue cannot be resolved by our support team.

 

Refunds will not be granted for:

  • Change-of-mind requests after access to the platform or signals has been activated

  • Cases where our Terms of Service were violated

  • Partial usage of subscription or consumption of signals/data during the active period
     

Refund Request Process

 

To request a refund, email us at hello@simplyalgos.in with the following details:

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  • Your Order ID

  • Date of purchase

  • A brief explanation of the reason for your request

 

Our support team will evaluate the issue and may reach out for clarification if needed.
 

Refund Approval & Processing

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  • Refund requests are reviewed within 7 business days.

  • If approved, refunds will be issued to the original payment method used.

  • Refund timelines depend on your bank or payment gateway.
     

Duplicate Payments

 

If you were charged more than once for the same service, you are eligible for a full refund of the duplicate transaction. Please provide:

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  • Proof of duplicate transaction (screenshot, receipt, or transaction ID)

  • Date of the duplicate charge

  • Your contact information
     

We'll validate and process the refund promptly.
 

Policy Updates

 

Simply Algos reserves the right to modify this Refund Policy at any time. Updates will be reflected on this page and communicated as necessary. It is your responsibility to review the policy periodically.

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If you have any questions or concerns, feel free to reach out to us at hello@simplyalgos.in.

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